The Nigerian Communications Commission (NCC) has approved a 50% tariff adjustment for Mobile Network Operators (MNOs) in response to rising operational costs.
In a statement issued on Monday in Abuja, Dr. Reuben Muoka, the NCC Director of Public Affairs, confirmed that the decision was made under Section 108 of the Nigerian Communications Act, 2003 (NCA), which empowers the Commission to regulate and approve tariff rates for telecommunications operators.
Muoka explained that the adjustment, capped at a maximum of 50% of current tariffs, takes into account the ongoing industry reforms aimed at ensuring long-term sustainability.
He also noted that while some network operators had requested adjustments exceeding 100%, the Commission’s decision reflected a balanced approach.
“These adjustments will remain within the tariff bands established in the 2013 NCC Cost Study. As is customary, requests will be reviewed on a case-by-case basis,” Muoka said.
“The adjustments will be implemented in strict adherence to the recently issued NCC Guidance on Tariff Simplification, 2024.”
Tariff rates have remained unchanged since 2013, despite the increasing costs of operations faced by telecom operators.
The approved adjustments are intended to bridge the gap between operational costs and current tariff rates, while ensuring that service quality for consumers is not compromised.
Muoka added that the adjustments would enable operators to continue investing in infrastructure and innovation, ultimately enhancing services and connectivity for consumers.
He emphasized that the public would benefit from better network quality, improved customer service, and expanded coverage across Nigeria.
Acknowledging public concerns, Muoka assured that the decision followed extensive consultations with key stakeholders from both the public and private sectors.
He emphasized that the NCC aimed to strike a balance between protecting telecom consumers and sustaining the industry, which includes thousands of local vendors and suppliers who are integral to the telecommunications ecosystem.
“The NCC understands the financial pressures faced by Nigerian households and businesses and is empathetic to the potential impact of tariff adjustments,” Muoka stated.
“As such, the Commission has mandated operators to implement these adjustments transparently and fairly, ensuring that consumers are informed of the new rates while operators demonstrate measurable improvements in service delivery.”
The NCC reaffirmed its commitment to fostering a resilient, innovative, and inclusive telecommunications sector.
The Commission aims to safeguard consumers, support operators, and promote the growth of Nigeria’s digital economy, while ensuring the long-term sustainability of the telecommunications industry.
“The NCC will continue engaging with stakeholders to create a telecommunications environment that works for everyone, ensuring connectivity across the nation,” Muoka concluded.